Frequently Asked Questions

Do you ship to the United Kingdom?

Yes, we ship to the United Kingdom, and the total at checkout covers all taxes, duties, and fees, ensuring a transparent and hassle-free shopping experience with no surprises

Do the prices shown include VAT?

Yes, all prices shown include VAT.

I own a business and would like to buy products Excluding VAT. Is that possible?

Yes, it is possible to buy VAT-free at our store if you own a European VAT ID. To shop VAT-free, you will have to register an account with us and be logged in. The EU VAT field will appear in your shopping cart,

VAT-free shopping is available for all countries within the EU, except for the Netherlands.

Who should I contact if I have a question about a product or an order?

Please contact service@dacardworld.eu and our team will be more than happy to assist you!

Do you offer free shipping?

Yes! For eligible orders, free shipping is available for destinations in select countries starting at 250 Euros, while for others, the minimum order amount for complimentary shipping is 450 Euros. Please check our shipping policy for more details on qualifying regions

Will you have new products as they release?

We will typically have new products shortly after the release date as we have to wait for our shipments to arrive from our corporate facility located in the United States. 

I received a discount code, how long will it be valid?

Unless stated otherwise, discount codes and coupons are valid for 6 months from the moment they are handed out. 

Can I sell my cards or unopened boxes to you?

Yes, we are actively buying cards and unopened boxes. Please send clear pictures & a full list of the inventory you are willing to sell to service@dacardworld.eu. Please be sure to include the value you are looking to get per card, unopened box. All offers will be processed and we will inform you if we are interested in the product.

What is your return policy?

Unopened boxes & cases can be returned within 14 days, no questions asked. However, Dave & Adam's reserves the right to ban any customer who we believe to be abusing this policy. We do not provide pre-paid return labels. The customer is responsible for the return of the package.

 

If you have any issues or concerns with your order we will always work with you to rectify the situation. Please contact our customer service department at service@dacardworld.eu and they will be happy to assist you!